| 1. Finding the courthouse was easy. |
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| 2. The forms I needed were clear and easy to understand. |
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| 3. I felt safe in the courthouse. |
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| 4. The court makes reasonable efforts to remove physical and language barriers to service. |
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| 5. I was able to get my court business done in a reasonable amount of time. |
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| 6. Court staff paid attention to my needs. |
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| 7. I was treated with courtesy and respect. |
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| 8. I easily found the courtroom or office that I needed. |
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| 9. The court's website was useful. |
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| 10. The court's hours of operation made it easy for me to do my business. |
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